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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erin Middleton

April 22, 2025

5  out of  5
rating by Erin Middleton
"My agents Nancy and Lynn helped me save 15% off my car insurance today. Wonderful support for customers at the Nancy Zacherl State Farm office in Saxonburg. Give them a call!"
We responded:
"We are pleased to assist you in saving your hard-earned money while ensuring you are well protected! 🎉 Your trust means the world to us, and we are dedicated to providing you with the best options tailored to your needs and budget. We truly appreciate your referrals, as they are the highest compliment we can receive. Thank you for choosing us, and we look forward to serving you in the future! 😊"
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Toby Schu

April 14, 2025

5  out of  5
rating by Toby Schu
"I’ve had Nancy as an agent since the mid 90’s. BEST AGENT EVER!!! Nancy and her associates are so nice and extremely helpful. I recommend them to anybody I know looking to switch insurance."
We responded:
"Thank you for your kind words, Toby! We greatly appreciate your five-star review. Our team is dedicated to providing the best support possible, and we're always here to assist you whenever you need us. We look forward to serving you again!"
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Laura Welsh

April 13, 2025

5  out of  5
rating by Laura Welsh
"Great customer service, wonderful company!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that you view us as a wonderful company. Your satisfaction is our top priority, and we look forward to serving you again in the future!"
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Randy Richter

April 12, 2025

5  out of  5
rating by Randy Richter
"I recently switched from another agent (20+ years) a few towns over because I felt that I was no longer getting the service I should have been receiving and was discovering many issues with my policies. Boy was I right. Nancy took me directly and went line for line on all my policies and accounts. My wife and I had been married for almost 8 years and it still showed us as single. Don't know if that would have been a huge issue if something had happened to one of us but I didn't want to find out. Her birth year was wrong as well. Nancy talked to me about a blanket million dollar policy which I went ahead and accepted. Now all of my car insurance policies went down and my coverage went up. I also got another line coverage discount overall. I am very happy I made the switch!"
We responded:
"Thank you so much for your wonderful five-star review! We're delighted to hear about your positive experience with Nancy. It's our priority to ensure our clients receive the best service and support, and we’re glad that Nancy was able to address your concerns and provide you with the coverage you need. Your satisfaction is what drives us, and we’re thrilled that you’re seeing benefits from your new policies. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Welcome aboard!"
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Alyssa Falarski

April 11, 2025

5  out of  5
rating by Alyssa Falarski
"Nancy and her team have been with me since I was 16. They are, and always have been, wonderful people to work with. Thank you!"
We responded:
"Thank You Alyssa! Thanks for choosing State Farm for your insurance needs!"
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CHUCK MARTIN

January 31, 2025

5  out of  5
rating by CHUCK MARTIN
"Great inside sales reps. Very helpful in all my needs."
We responded:
"Thank you for the nice review, Chuck! We appreciate your business!"
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Brimlina123

January 29, 2025

5  out of  5
rating by Brimlina123
"Great service super friendly staff very knowledgeable"
We responded:
"Thank you! We appreciate your business!"
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chad richter

January 24, 2025

5  out of  5
rating by chad richter
"Recently switched to Nancy from another state farm agent. Best decision I could of made. The only regret I have is not switching years ago!"
We responded:
"Welcome Chad, we are happy your here and look forward to servicing all of your insurance needs!"
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Sharon Thorn

January 8, 2025

5  out of  5
rating by Sharon Thorn
"Have been with Nancy's agency since moving into town in 1989; always helpful, always available! You can't go wrong with State Farm Insurance."
We responded:
"Thank You Sharon! Thank you for choosing us to take care of your insurance needs!"
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Todd Thomas

January 5, 2025

5  out of  5
rating by Todd Thomas
"Nancy Zacherl has been our State Farm agent for the past 24 years. We have our home insurance and car insurance through her office. In 24 years of car accidents caused by deer/other drivers/etc. and home damages, she has been nothing short of amazing in her support and expertise in getting us back on our feet. Recently, coming back from my Navy veteran group Christmas show, my wife and I were hit head on by an impaired driver and I contacted Nancy. She immediately went to work setting up our claim while expressing concern for my wife and my well-being. When I told her that I could not find my cell phone from the accident, she took it upon herself to call the towing company that was storing the car, and offered to go there herself to get the cellphone or take me over if they would not give it to her, since I could not yet drive from my injuries. She called and they could not find the phone, so Nancy called the Ambulance Service to see if it may have fallen out in the ambulance. It was later found that the firemen gave the phone to a police officer who stored it at the station. Nancy’s amount of concern and compassion towards her clients and unsurpassable insurance expertise is above and beyond what a normal agent would do. I highly recommend Nancy and her awesome staff that go out of their way to help make your life normal again."
We responded:
"Thank you Todd for your kind words! We strive daily to meet the needs of our customers and I am so happy I was able to come through for you in your time of need!"
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Dan Seitam

October 9, 2024

5  out of  5
rating by Dan Seitam
"Accident process is a grind, but Nancy and her crew made it easy. Great service and responsiveness"
We responded:
"Thank you Dan! We appreciate your business!"
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Jackie Thompson

March 19, 2024

5  out of  5
rating by Jackie Thompson
"Worked on a very short timeline and came thru"
We responded:
"Thank you, Jackie! I am glad to have been able to help you - Nikkie"
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Makenna E

March 4, 2024

5  out of  5
rating by Makenna E
"the service with nikki was absolutely wonderful. she really takes her time to review the different topics. and lets you ask questions!"
We responded:
"Thank you, Makenna! It's my pleasure and goal to make sure you understand your coverage without boring you -Nikkie"
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Jacob E

March 4, 2024

5  out of  5
rating by Jacob E
"This office is great!!! Nikki is awesome."
We responded:
"Thank you, Jacob! We appreciate your business and enjoy working with your family!"
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Sutter Autobody

February 15, 2024

5  out of  5
rating by Sutter Autobody
"Let me start by saying that I deal with State Farm insurance on a near daily basis, I usually loathe dealing with them. Today my experience with the team at the Zacherl agency was absolutely seamless, and handled in a clear and expedited fashion. The way they handled their insured's claim was flat out the most impressive customer service i have ever seen in nearly 20 years in the autobody industry. Bravo Zacherl agency!"
We responded:
"Thank you! My team and I strive to provide top notch customer service to each of our insureds individualized needs. We truly appreciate your kind words."
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Bob Francy

January 19, 2024

5  out of  5
rating by Bob Francy
"Awesome Agent and very knowledgeable on all insurance. Nancy has an incredible passion for her agency."
We responded:
"Thank you for the great review, Bob! We appreciate your recommendation."
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buzlghtyear94

December 13, 2023

5  out of  5
rating by buzlghtyear94
"They do a great job and so far haven't had a problem with them"
We responded:
"Thank you Brandon ! We appreciate your business!"
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Peter Schmidt

December 12, 2023

5  out of  5
rating by Peter Schmidt
"15 years and going strong with Nancy Zacherl & co., they've always been helpful when I've needed them."
We responded:
"Thank you Peter we appreciate your loyalty and business!"
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Julie McKay

November 20, 2023

5  out of  5
rating by Julie McKay
"We have the best insurance with Nancy Zacherl. I would recommend to anyone."
We responded:
"Thank you, Julie! We are happy to help however we can. "
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Rob Haralson

October 26, 2023

5  out of  5
rating by Rob Haralson
"Highly recommended."
We responded:
"Thank you Rob. We appreciate your business!"
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Adam Kaczmarek

September 14, 2023

5  out of  5
rating by Adam Kaczmarek
"Nancy and Nikkie are incredible to work with. They make it effortless! Thank you!!!"
We responded:
"Thank you, Adam. It is always both of our pleasure to work with you!"
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David Losi

August 4, 2023

5  out of  5
rating by David Losi
"Very relaxed atmosphere. Thorough & clear, regardless of what your insurance needs may be. Everyone is helpful, notably Donna!"
We responded:
"Thank you for choosing us! It was a pleasure to assist you in meeting your insurance needs! "
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Andie Keurulainen

February 1, 2023

5  out of  5
rating by Andie Keurulainen
"It is always a pleasant experience to interact with Nancy Zacherl's office. A special shout out to Nikki. Her presence on the phone and responsiveness to any request makes life a little bit easier."
We responded:
"Thank you, Andie! It is our pleasure to help however possible!"
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Deb Hufnagel

November 1, 2022

5  out of  5
rating by Deb Hufnagel
"She's one of the greatest agents state farm has."
We responded:
"Thank you, Deb! You're too kind."
Profile photo of Brittany Khan

Brittany Khan

October 28, 2022

5  out of  5
rating by Brittany Khan
"Our prior homeowners policy was coming due to renew with a different company, so we were shopping around. We took our children to the local trunk or treat, and that is where I received a free quote flyer. I submitted my information online, and the next day Nikki contacted me. They made me feel very welcome and comfortable during the whole process. They were also able to help answer all my questions and explain everything. I wanted to get coverage for my home, and got coverage for all my things; Home, Vehicles, motorcylces and an some extra protection just in case. I am happy to be a new customer with this agency, and feel we are in good hands."
We responded:
"Thank you, Brittany! We are so happy to have you and excited to assist however we can. It is our pleasure to ensure your needs are met and we can't wait to help throughout the future!"